Marketing benchmarks for local businesses
The minimum, recommended, and excellent tiers Karbon Agency uses to grade live client campaigns, across 72 metrics from ad spend to reviews. Where a public benchmark exists — LocaliQ's 2026 Meta ads averages, Google's Core Web Vitals thresholds, Mailchimp's email averages — the tiers are anchored on it and cited. Every other tier is labelled a Karbon target.
Last updated September 2026
The tiers above are cross-industry. These pages price the same metrics one trade at a time — cost per lead, CPM, CTR and, the part almost nobody publishes for local businesses, the break-even ROAS worked from a stated average ticket, gross margin and repeat rate.
$27.11 on Meta lead ads · $67.36 on Google Search
$61.56 on Meta lead ads · $72.97 on Google Search
$124 non-branded search · $64 Performance Max · $44 branded search · $42.95 Meta
$57 on Local Services Ads · $90.92 on paid search · $42.95 on Meta
$32.14 on Meta lead ads · $40.04 on Google Search
$13.74 on Meta lead ads · $102.51 on Google Search
$51 on Local Services Ads · $90.92 on paid search · $42.95 on Meta
$18.17 on Meta lead ads (LocaliQ 2025 edition) · $131.63 on Google Search
$29.96 on Google Search · $27.39 all-industry average on Meta
$32.14 on Meta lead ads · $40.04 on Google Search
$74.44 on Google Search · no Meta insurance row ($27.39 all-industry Meta average)
Average cost for each click on your ad. On Meta, LocaliQ puts the 2026 all-industry average at $1.80 for lead campaigns and $0.60 for traffic campaigns, and category averages run from $0.73 to $5.70 — so compare against your own category, not a single number.
Cost to serve 1,000 ad impressions. LocaliQ publishes no CPM column; $11.58 is derived from its 2026 all-industry Meta traffic-campaign figures ($0.60 CPC x 1.93% CTR x 1,000).
How closely daily spend tracks the target budget (ideal range 90-105%).
Percentage of allocated budget actually spent.
Percentage of people who clicked after seeing your ad. LocaliQ puts the 2026 all-industry Meta average at 2.70% for lead campaigns and 1.93% for traffic campaigns.
Average number of times each person saw your ad (ideal range 1.5-3.0).
Percentage of target audience reached.
Percentage of available impressions your ads captured.
Percentage of impressions that resulted in a video view (typically 3s+).
Percentage of video views that watched to completion.
Percentage of people who stopped scrolling to watch your video ad.
Percentage of people who interacted with your content (likes, comments, shares, saves).
Percentage of visitors who scrolled through at least 75% of the page.
Average time a visitor spends on a page.
Percentage of visitors who leave after viewing only one page.
Average number of pages viewed per session.
Percentage of website visitors who complete a desired action. These tiers are Karbon targets. Not the same measure as the LocaliQ 2026 Meta lead-campaign conversion rate (8.54% of clicks), which counts instant-form leads that never reach a website.
Average cost to acquire one conversion.
Average cost to acquire one lead. LocaliQ puts the 2026 all-industry Meta lead-campaign average at $27.39, with category averages from $12.30 (Career & Employment) to $61.56 (Dentists & Dental Services).
Average cost to generate one booking (sim racing specific).
Percentage of users who started a form and completed it.
Percentage of users who started but did not complete a form.
Percentage of landing page visitors who convert.
Revenue generated per dollar of ad spend.
Lifetime value of a customer divided by cost to acquire them.
Total cost to acquire one paying customer.
Average total revenue generated per customer.
Average revenue per transaction.
Predictable monthly revenue from subscriptions. Benchmarks are context-dependent per business.
Total number of leads generated per month.
Score from 0-100 indicating lead readiness to buy.
Average time to first contact after a lead comes in.
Percentage of leads that become paying customers.
Percentage of total leads classified as high-intent / sales-ready.
Time until the largest visible content element renders.
Latency of user interactions (clicks, taps, key presses).
Measures unexpected layout shifts during page load.
Time from request to first byte of response from the server.
Total transfer size of all page resources.
Google Lighthouse mobile performance score (0-100).
Google Lighthouse desktop performance score (0-100).
Percentage of delivered emails that were opened. Apple Mail Privacy Protection inflates opens, so read this alongside click rate.
Percentage of delivered emails that received a click.
Percentage of recipients who unsubscribed per email sent.
Percentage of SMS messages successfully delivered.
Percentage of delivered SMS messages that received a reply.
Percentage of nurtured leads that convert to customers.
Average Google Business Profile review rating.
Number of new reviews received per month.
Percentage of reviews that received a business response.
Average time to respond to a new review.
Percentage of pixel events that matched to a user identity.
Percentage of conversion events sent via Conversions API (server-side).
Percentage of conversions with UTM parameters preserved.
Percentage of expected tag/pixel fires that actually occurred.
Accuracy of user tracking across multiple domains in the funnel.
Percentage of visitors who accept tracking cookies.
Composite score indicating how fatigued the audience is with current creatives (frequency-based).
Number of distinct active ad creatives running simultaneously.
Percentage of ads performing above target CPA/ROAS.
Percentage of video viewers retained past the first 3 seconds.
Percentage of audience overlap between ad sets.
Performance ratio of lookalike audiences vs. broad targeting (1.0 = same performance).
Number of users in retargeting audiences.
Ratio of new to returning visitors. A balanced mix around 1.0-2.0 is ideal.
Click-through rate on awareness and prospecting campaigns.
Engagement rate on consideration-stage content and retargeting.
Conversion rate on bottom-of-funnel campaigns (retargeting, high-intent).
Percentage of users lost between funnel stages.
Percentage of total revenue that can be attributed to specific marketing channels.
Percentage of conversions with multi-touch attribution data.
Confidence level in the accuracy of attribution data.
Where do your numbers land?
Karbon Agency grades every client campaign against these exact tiers, live on a dashboard. Find out which tier you are in today.